The Code of Health and Disability Services Consumers' Rights 1996.

When you use a health or disability service in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:

Right 2

The right to freedom from discrimination, coercion, harassment, and exploitation.

Right 1 

The right to be treated with respect.

Right 4

The right to services of an appropriate standard.

Right 3

The right to dignity and independence.

Right 6

The right to be fully informed. - See here for our informed consent policy.

Right 5

The right to effective communication.

Right 7

The right to make an informed choice and give informed consent.

Right 10

The right to complain. - See here for our complaints procedure.

Right 9

Rights in respect of teaching or research.

 

Advocacy services.

Doctors on Cashel fully supports the Health and Disability Service Code of Rights.

If you need assistance, advice or support around your rights or in making a complaint, the services below are available to help you.  These services are free of charge.

  • Advocacy services trust.

    377 7501

    P O Box 1307, Christchurch

  • Health & disability advocacy service.

    0800 377 766

    P O Box 1791, Auckland

  • Privacy commissioner.

    0800 803 909

    PO Box 10-094, The Terrace, Wellington 6143